If you are experiencing problems with your existing account or you have recently received a new CAC you may need to have your account updated to access the site.
To update your account send an email to the MCEITS Helpdesk requesting that your account be CAC enabled.
You must include your EDIPI (DOD ID number on the back of your CAC) in the email.
You will receive a confirmation email once the service desk has completed your request.